Support
Start here for help with compatibility, installation, orders, or troubleshooting. Use the links below for the fastest answer — and if you still need help, contact us with the right details so we can respond quickly.
Choose a topic
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Compatibility
Check fitment and model requirements.
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Installation
What to expect + installer guidance.
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Manuals & Downloads
Guides, diagrams, notes.
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Warranty & returns
Coverage + return process.
Common questions
Shipping & lead times
We ship worldwide. Delivery times vary by destination and customs.
Import duties / taxes
Outside Australia, duties/taxes may be charged by your country on arrival.
Bulk orders
For 5+ units or fleet purchases, contact us for logistics and pricing.
Installer support
Workshops can use the manuals page. If something is unclear, we’ll support the installer directly.
Order updates
Include your order number and checkout email when contacting us.
Before you contact us
To avoid back-and-forth, include:
- Vehicle make / model / year
- Engine type (petrol/diesel/hybrid/EV)
- Start type (key or push-button)
- Stop/Start (yes/no)
- Remote start (yes/no)
- Transmission (auto/manual)
- Which model (Classic / Alarm etc.)
- What you observed (exact behavior + any warning lights)